ORDERING ONLINE

Web orders will normally ship the next business day if received by us before 2:30pm CST. Orders do not ship on weekends or most holidays. All standard deliveries are Monday-Friday only. Saturday delivery can be requested for an additional shipping fee in certain areas of the country by calling Sales at 773-889-3087. Certain orders may require additional days to process prior to shipping. Holidays may also impact processing and shipping time frame. If you need expedited delivery, we recommend you call Sales. You will receive an email message once your order has been received by the shipping carrier.

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you would rather place your order by phone, you may call us at 773-889-3087.

RETURN / REFUND POLICY

If you have questions about an order that you have already placed, or about a product that you already own, please call our Customer Service Department, M-F 8am-5:30pm CST, at 773-889-3087.

All of our products purchased factory direct come with a 30 day money-back guarantee. If you're not absolutely delighted with your purchase, we'll take it back, no questions asked. You pay only the shipping. Just call the our Customer Service Department toll free at 773-889-3087, M-F 8am-5:30pm CST for return authorization. Custom installed systems may not be returned if the package has been opened.

*Initial shipping fees are not refundable.

SHIPPING INFORMATION

We ship only to U.S. addresses.

We need a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses.

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

For your protection, some orders shipped via UPS may require a signature for delivery.

SERVICES AND CONDITIONS OF USE

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

RULES FOR ONLINE CONDUCT

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

PROMOTIONS

Save $50 on the CPP9000
Disclaimer: Price under this promotion: $69.95. Based on original price of $119.95

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST April 28th, 2019 and 11:59 EST May 12th, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Save $20 on the SPX 955 IVT
Disclaimer: Price under this promotion: $79.99. Based on original price of $99.99

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST May 23rd, 2019 and 11:59 EST May 28th, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Save 10% on all Cobra Outlet Items 
Disclaimer:Cannot be combined with other discounts. Discount code: OUTLET10

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST May 23rd, 2019 and 11:59 EST May 28th, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

 

Join Cobra Nation today and get $20 off your next order. 
Disclaimer: $20 discount, applies only to orders of $120 and up.
Discount code provided in email after signup 

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Take 25% off all Cobra accessories.
Disclaimer: 25% discount, no additional discounts. Promo code SPRING25

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Yotpo Reviewers: Take 20% off all Cobra accessories.
Disclaimer: 20% discount, no additional discounts. Promo code provided after completing a review. 

Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Abandoned cart program: $20 off on orders of $120 and above
Disclaimer: 20% off, no additional discounts. Promo code provided in email or pop up. 
Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice. 

Abandoned cart program: 20% off on orders of $120 and above
Disclaimer: 20% off, no additional discounts. Promo code provided in email or pop up. 
Offer excludes all other Cobra products, software and subscriptions. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.

Affiliate codes 
May not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST January 1st, 2019 and 11:59 EST December 31st, 2019 by residents of the 50 United States and the District of Columbia who select shipping to an address within the 50 United States or in the District of Columbia. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Only applicable to purchases made on cobra.com or phone orders from our factory warehouse. Cobra reserves the right to withdraw, amend or otherwise modify these promotions at any time without notice.