Ordering Online

UPS Orders placed by 5:00 PM EDT or USPS by 12 PM EDT Monday – Friday will usually ship same day for in stock items.  We do not ship on weekends.  Please refer to our shipping terms for further information on when your order will ship.  Most orders are signature required. Weather conditions can impact shipping times.

Certain orders may require additional days to process prior to shipping. Holidays may also impact processing and shipping time frame. Occasionally, items may not ship due to inventory depletion. If you need your item to be expedited, we recommend calling Sales at 800-543-1608.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures. Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you would rather place your order by phone, you may call us at 800-964-3138. Thank you for shopping with us!

Service Levels

UPS Service –  6 PM EDT Cutoff

USPS Service –  6 PM EDT Cutoff

Order Acceptance

Once your order has been accepted and processed, you will receive an email that will include the shipping carrier and tracking information.

Shipping and Delivery

Free ground shipping is included to 48 states.  Hawaii, Alaska and Puerto Rico ship based on assessed fee at checkout.

We require a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses. Please select 2-day or next day air for shipments to Hawaii or Alaska. Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. ** For safety reasons, we cannot ship power packs/Jumpacks via air delivery methods. These items are available to ship via ground service only. **For your protection, some orders may require a signature for delivery.