Returns & Exchanges
We apologize for the inconvenience, but due to the COVID-19 threat and state-mandated shutdown of non-essential businesses in our Ohio and Chicago locations, we cannot offer any repairs, exchanges, or refunds at the present time, and any in-progress services are currently on hold until operations can be resumed. Please check back with us after May 1st (subject to change) for updates on the situation. Your continued patience in the matter during this emergency situation is greatly appreciated.
Customer Service Agents are still available, and working remotely, should you wish to speak to us. We can be reached at 800-543-1608, option 2. Please be advised that our hold times may be longer than usual during this unprecedented event.
*This update was posted on March 31st, 2020.